Our Services
Our Services
The National Care Standards for Scotland focuses on five main principles: Dignity & Respect; Compassion; Inclusion; Responsiveness; and Wellbeing. Heather’s Bespoke Care takes these principles very seriously and aims to excel in each area, consistently and in perpetuity.
Dignity & Respect
Keeping our dignity and given full repect is part of our basic rights as human beings.
Compassion
Enriching lives by staying involved in communications and decisions. Even simple things such as what to wear.
Inclusion
Being as interactive as possible is just as much about being part of activities and joining in.
Responsiveness
Understanding someones care needs is the first step to being able to respond to them. Everyone is an individual.
Wellbeing
Be all you can be… staying as active as possible and as social as possible. Being directly involved is fundamental.
Contact Us
To learn more about how we apply these principals in our everyday services. Get in touch today.
Our Speciality
We combine the personal care our clients need physically with the social care that allows them to have full and active lives within the community.
The value of quality time
Our visits are for hours, not minutes, and we aim to make sure that time is used to the fullest by supporting our clients in all aspects of their life.
Our clients’ needs and wellbeing are at the centre of all decisions affecting them and they are included in every aspect of their care.
Professional & personal
We pride ourselves in our professionalism but also encourage the personal relationships that are inevitable when spending extended periods with clients on a regular basis.
When a new member of a client’s care team is introduced they are always supervised by someone familiar with the client. This ensures a seamless service and enables us to offer additional support if the need arises.
We do not charge extra for this service.
Tailor-made to suit individual needs
As our services are tailor made to our individual clients, there is no way to describe a standard service.
Personal care comes in many forms from daily ablutions and hygiene through to makeup and hair styling.
We assist our clients without taking control and everything we do is designed to include the client as much as possible. From preparing a meal to walking a pet, helping with housework to dealing with tradesmen, our job is to be the arms and legs of our clients.
Social care is vital
We also recognise that Social care is just as vital to a clients wellbeing as Personal care.
Mental health is vital for all of us and our clients are no exception. Our clients enjoy activities such as dining out, swimming, cycling, the cinema, the gym, clubs and physical activities. Not to mention days trips and weekend breaks, or even an occasional holiday.
We’ll do whatever it takes to ensure our clients live an eventful and fulfilling life.
We do things differently
Learn more
Have a chat with us to learn more about what we do and how we do it. Not all care services are implemented the same way.
Our location
Heather's Bespoke Care is based in Hamilton,
South Lanarkshire.
Opening Hours
Mon-Fri: 9am-5pm
Sat-Sun: 8am-2pm
Contact
Phone: 01698 643719
Email: care@heathersbespokecare.co.uk